Learning and Assessment Kit-CHCECE053 Respond to grievances and complaints about the service FSK Core units BSBPMG415 Apply project

Core units BSBPMG415 Apply project risk management techniques VU22456 Apply structural and construction technology to the design of commercial buildings VU22455 Apply structural/construction technology to the design of residential buildings CPCCWHS1001 Prepare to work safely in the construction industry VU22457 Comply with relevant legislation in the design of residential buildings VU22465 Provide design solutions for residential and commercial buildings VU22461 Integrate services layout into design documentation VU22460 Design sustainable buildings VU22458 Comply with relevant legislation in the design of commercial buildings VU22454 Undertake site survey and analysis to inform design process VU22466 Integrate digital applications into architectural workflows VU22459 Design safe buildings BSBSMB404 Undertake small business planning VU22464 Select construction materials for building projects VU22463 Produce preliminary and working drawings for commercial buildings VU22467 Present architectural designs VU22468 Manage architectural project administration VU22469 Undertake complex architectural projects VU22470 Conduct

Core units BSBWHS201 Contribute to health and safety of self and others SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SHBXCCS001 Conduct salon financial transactions SHBXCCS004 Recommend products and services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SIRRMER001 Produce visual merchandise displays SIRXIND003 Organise personal work requirements SIRXSLS001 Sell to the retail customer Elective units BSBSUS201 Participate in environmentally sustainable work practices ICTWEB201 Use social media tools for collaboration and engagement SHBBMUP001 Apply eyelash extensions SHBBRES001 Research and apply beauty industry information SHBBSKS001 Pierce ear lobes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Electives AHCWRK506 Collect and manage data BSBAUD515 Evaluate and review compliance BSBOPS601 Develop and implement business plans BSBSTR602 Develop organisational strategies PSPPCM007 Manage contracts PSPPCY018 Manage policy implementation * We can develop additional elective units that are not listed on request (Please contact us for further information)

high elements SISOCHC002 Set up and supervise challenge course sessions

Learning and Assessment Kit-CHCECE053 Respond to grievances and complaints about the service FSK Core units BSBPMG415 Apply projectOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to