Learner Guide-BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes Class Activity Book Core units BSBOPS201 Work effectively

Core units BSBOPS201 Work effectively in business environments BSBOPS304 Deliver and monitor a service to customers BSBWHS211 Contribute to the health and safety of self and others BSBWHS332X Apply infection prevention and control procedures to own work activities CPPCLO3100 Maintain cleaning storage areas

simple spoken information VU23504 Read and write short

Core units CPCCBC4012 Read and interpret plans and specifications CPCCBC4014 Prepare simple building sketches and drawings Elective Units CPCCBC4003 Select

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBWHS413 Contribute to implementation and maintenance of WHS consultation and participation processes Class Activity Book Core units BSBOPS201 Work effectivelyOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce