Learner Resources-ICTSS00107 Introductory Help Desk Skill Set Class Activity Book Core units MEM16006A Organise and

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM22001A Perform engineering activities MEM22002A Manage self in the engineering environment MEM30007A Select common engineering materials MEM30012A Apply mathematical techniques in a manufacturing

Core units BSBCRT601 Research and apply concepts and theories of creativity CUAACD601 Extend professional expertise with drawing and other visual representation tools CUAPPR505 Establish and maintain safe creative practice CUAPPR601 Originate a body of independent creative work CUAPPR603 Engage in the business of creative practice CUAPPR604 Publicly present a body of own creative work CUARES602 Extend cultural research expertise Elective Units BSBCRT501 Originate and develop concepts BSBDES501 Implement design solutions BSBDES502 Establish

charge and replace batteries and jump-start vehicles AURETU102 Recover vehicle refrigerants AURVTA001 Prepare vehicles for customer use * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTSS00107 Introductory Help Desk Skill Set Class Activity Book Core units MEM16006A Organise andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all