SCORM Compliant Package-AMPX209 Sharpen knives UEP Core units BSBWHS302 Apply knowledge

Core units BSBWHS302 Apply knowledge of WHS legislation in the workplace Elective units BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBWRT401 Write complex documents BSBWHS401 Implement and monitor WHS policies

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTCYS604 Implement best practices for identity management ICTCYS606 Evaluate an organisation

SCORM Compliant Package-AMPX209 Sharpen knives UEP Core units BSBWHS302 Apply knowledge* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.