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We provide a comprehensive learner guide as a separate document
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i
corn and sell product AMPR317 Assess and sell poultry product AMPR319 Locate
Learning and Assessment Kit-BSBPMG533 Manage project cost FWP We provide a comprehensive learnerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
