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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
procedures and programs to meet legislative requirements BSBITU312 Create electronic presentations BSBITU309 Produce desktop published documents BSBITU304 Produce spreadsheets BSBWRT301 Write simple documents BSBITU303 Design and produce text documents BSBCMM301 Process customer complaints BSBITU307 Develop keyboarding speed and accuracy Additional electives BSBPRO301 Recommend products and services BSBSUS401 Implement and monitor environmentally sustainable work practices BSBINN301 Promote innovation in a team environment BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)
alter and dismantle scaffolding basic level CPCCLSF3001 Licence to erect
components and finishes for bathroom designs Elective units BSBCRT401 Articulate
SCORM Compliant Package-AURPTR105 Diagnose and repair cordless electric tool skins Self-Study Guide Units of competency BSBOPS404 Implement* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
