Unit Knowledge Guide-CPPREP4235 End commercial property lease ICT Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY1002 Follow work procedures to maintain food safety FBPOPR1017 Follow work procedures to maintain quality FBPOPR2074 Carry out manual handling tasks FBPPPL1001 Communicate workplace information FBPWHS1001 Identify safe work practices Elective units MSMENV272 Participate in environmentally sustainable work practices TLID0006 Move materials mechanically using automated equipment FSKDIG001 Use digital technology for short and basic workplace tasks FSKLRG002 Identify strategies to respond to short and simple workplace problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TAEASS301 Contribute to assessment TAEDEL301 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIF0005 Apply a fatigue risk management system TLIM0011 Conduct heavy vehicle driver training TLIM0018 Develop low risk heavy vehicle driving behaviours in others TLIC3005 Drive heavy combination vehicle BSBINS309 Maintain business records If you require RPL Kits with comprehensive benchmarking

SIRRRTF002 Monitor retail store financials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CPPREP4235 End commercial property lease ICT Core units FNSINC311 Work togetherOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner