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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
prepare and administer a construction contract CPCCBL3001 Lay paving CPCCBL3018 Install aerated autoclaved concrete products CPCCSF2004 Place and fix reinforcement materials * We can develop additional elective units that are not listed on request (Please contact us for further information)
replace and assemble engineering components MEM27006 Diagnose and rectify batteries
Units of competency TAETAS501 Undertake organisational training needs analysis TAEASS504 Develop and implement recognition strategies TAEICR501 Work in partnership with industry
Assessment Kit-ICTSAD609 Plan and monitor business analysis activities in an ICT environment Session Plan Units of competency BSBOPS404 ImplementOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of
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