PowerPoint-UEPMNT001 Carry out routine work activities in an electricity supply industry generation environment NUR aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency BSBWHS432X Contribute to organisational mental health response in the context of disruptive events * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBUS407 Cost a project AHCLSC404 Supervise landscape project works Electives AHCWHS401 Maintain work health and safety processes CPCCBC4002 Manage work health and safety in the building and construction workplace AHCBUS408 Operate within a budget framework AHCBUS410 Report on project AHCMOM402 Supervise maintenance of property

Units of competency TAEDEL404A Mentor in the workplace CHCADV005 Provide systems advocacy services BSBMGT605 Provide leadership across the organisation CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-UEPMNT001 Carry out routine work activities in an electricity supply industry generation environment NUR aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered