SCORM Compliant Package-VU23503 Read and write short simple messages and forms MSS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS009 Facilitate responsible behaviour CHCCCS024 Support individuals with autism spectrum disorder CHCECE028 Collaborate with families to plan service and supports CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes

Units of competency ICPPRP4300 Manage colour ICPPRN3900 Generate proofs for digital production ICPPRN284 Use colour management systems ICPPRP2600 Proof images * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23503 Read and write short simple messages and forms MSS aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.