SCORM Compliant Package-CHCVOL003 Recruit, induct and support volunteers HLTINFCOV001 Units of competency MSMOPS212 Use

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit light vehicle wheel and tyre assemblies AURTTK102 Use and maintain tools and equipment in an automotive workplace AURVTN043 Install external vehicle equipment Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR009 Install vehicle lighting and wiring systems AURETR027 Install ancillary electronic systems and components AURETR116 Read and apply vehicle wiring schematics and drawings AURETR125 Test

Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCVOL003 Recruit, induct and support volunteers HLTINFCOV001 Units of competency MSMOPS212 Use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.