Unit Knowledge Guide-RIIERR302E Respond to local emergencies and incidents FBP Core units BSBLDR522 Manage people

Core units BSBLDR522 Manage people performance BSBPMG541 Manage complex projects CUAIND512 Enhance professional practice using creative arts industry knowledge CUAPPR515 Establish and maintain safe creative practice Elective units BSBWHS504 Manage WHS risks BSBWHS521 Ensure a safe workplace CUACOS405 Develop expertise in pattern development for costume BSBATSIM514 Recruit and induct staff BSBHRM525 Manage recruitment and onboarding BSBMKG541 Identify and evaluate marketing opportunities CUAGRD502 Produce graphic designs for 2-D and 3-D applications CUAGRD515 Design and manipulate complex layouts CUADES511 Implement design solutions CUADES512 Establish

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTADM001 Administer and coordinate Telehealth services HLTADM002 Manage Telehealth technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-RIIERR302E Respond to local emergencies and incidents FBP Core units BSBLDR522 Manage peopleOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner