Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking
Core units MSMENV272 Participate in environmentally sustainable work practices MSMPCI103 Demonstrate care and apply safe practices at work MSFGN2001 Make measurements and calculations MSFFP2001 Undertake a basic furniture making project MSFFP2002 Develop a career plan for the furnishing industry Elective units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSFFM2001 Use furniture making sector hand and power tools MSFFM2002 Assemble furnishing components MSFFM2003 Select and apply hardware MSFFP2003 Prepare surfaces MSMPCI101 Adapt to work in industry If you require RPL Kits with comprehensive benchmarking
Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations If you require RPL Kits with comprehensive benchmarking
Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-UEERA0053 Install, commission, service and maintain medium temperature systems UEG Core units BSBCUS403 Implement customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner