SCORM Compliant Package-CHCADV001 Facilitate the interests and rights of clients Certificate II Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

mobile homes and mobile workplaces CPCPGS3052 Maintain Type A gas appliance CPCPGS3055 Install gas sub-meters CPCPDR3025 Plan layout and install vacuum drainage systems RIIWHS202E Enter and work in confined spaces RIICTT306E Install cure in-place linings for existing pipeline systems CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM3001 Operate elevated work platforms up to 11 metres CPCPRF2022 Select and install roof sheeting and wall cladding CPCPRF3021 Receive roofing materials CPCPMS2021 Assemble mechanical services components CPCPMS3031 Fabricate and install steel pressure piping CPCPMS3032 Select and fit insulation and sheathing CPCPMS3035 Install and test ducting systems CPCPMS3036 Install air handling units CPCPMS3038 Install air conditioning control equipment CPCPMS3039 Maintain mechanical services equipment CPCCWC2001 Complete penetrations and flashings CPCCWHS2001 Apply WHS requirements

modify and verify coaxial and structured communication copper cabling UEEDV0009 Select and arrange data and voice equipment for local area networks UEEDV0014 Test

Elective units AHCASW501 Survey and report on Aboriginal cultural sites AHCECR501 Manage natural areas on a rural property AHCECR502 Conduct biological surveys AHCECR503 Design an ecological restoration project AHCECR504 Manage implementation of ecological restoration programs AHCECR505 Plan river restoration works AHCECR506 Develop and implement sustainable land use strategies AHCBER504 Manage the implementation of a biosecurity emergency control program AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCADV001 Facilitate the interests and rights of clients Certificate II Core units SIRWSLS004 Optimise customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.