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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
safety and environment CPCCDE4003 Supervise operational activities on demolition sites CPCCDE4004 Finalise demolition activities and supervise property handover CPCCDE4005 Apply structural principles to the planning of the demolition of a structure Elective units BSBCMM411 Make presentations BSBPEF501 Manage personal and professional development CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4008 Supervise communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5018 Apply structural principles to the construction of buildings up to three storeys * We can develop additional elective units that are not listed on request (Please contact us for further information)
present and debate ideas BSBINS401 Analyse and present research information BSBOPS306 Record stakeholder interactions * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AURBTR101 Inspect and service electric power-assisted bicycles AURBTR104 Diagnose and repair electric bicycles AURBTR103 Retrofit electric drivetrain systems to bicycles If you require RPL Kits with comprehensive benchmarking
RPL Kit-AURLTJ102 Remove, inspect, repair and refit light vehicle tyres and tubes Certificate II aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information
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