SCORM Compliant Package-ICTSAS420 Provide first-level remote help-desk support CPC Core units FNSFMK416 Conduct work

Core units FNSFMK416 Conduct work within financial markets compliance framework FNSFMK521 Analyse financial markets and information FNSFMK522 Apply financial product knowledge in the context of the deal transaction cycle FNSFMK524 Conduct work within financial markets organisational risk management framework FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSINC514 Apply ethical frameworks and principles to make and act upon decisions Elective units FNSASICS513 Provide wholesale advice in foreign exchange FNSASICT513 Provide wholesale advice in managed investments FNSASICV513 Provide wholesale advice in derivatives FNSASICW513 Provide wholesale advice in securities FNSCUS504 Manage premium customer relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

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dips and accompaniments SITHASC024 Prepare Asian salads SITHASC025 Prepare Asian rice and noodles SITHASC027 Prepare Asian cooked dishes SITHCCC023 Use food preparation equipment SITHCCC042 Prepare food to meet special dietary requirements SITHCCO043 Work effectively as a cook SITHKOP010 Plan and cost recipes SITHKOP013 Plan cooking operations SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXINV006 Receive

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

SCORM Compliant Package-ICTSAS420 Provide first-level remote help-desk support CPC Core units FNSFMK416 Conduct work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.