SCORM Compliant Package-ICTSAS443 Support operating system users and troubleshoot applications Certificate III Core units AVIE5002 Apply air

Core units AVIE5002 Apply air traffic control communication procedures and services AVIF5003 Manage human performance and team resources during air traffic control operations AVIF5013 Provide search and rescue alerting and emergency response AVIW5013 Operate air traffic control equipment and workstations AVIY5022 Manage traffic flow AVIZ5049 Manage situational awareness in the air traffic control environment Electives AVIY5049 Provide area control services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCDES501 Design sustainable landscapes AHCDES502 Prepare a landscape design AHCDES503 Assess landscape sites AHCDES504 Design for construction of landscape features Elective units AHCARB508 Identify

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTSAS443 Support operating system users and troubleshoot applications Certificate III Core units AVIE5002 Apply air* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.