Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful
Units of competency FNSFMK505 Comply with financial services regulation and industry codes of practice FNSINC502 Assess financial products and services vulnerability to money laundering and terrorism financing FNSRSK502 Assess risks * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units VU22411 Research pathways and produce a learning plan and portfolio VU22645 Give complex presentations for study purposes VU22646 Participate in complex spoken discourse for study purposes VU22647 Take notes from complex spoken texts for study purposes VU22648 Read and write complex texts for study purposes VU22649 Use critical reading skills to analyse study tasks VU22650 Use language analysis skills to review own texts Electives BSBITU302 Create electronic presentations BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-BSBXCS306 Apply own techniques to prevent cyber security insider threat Pre-Order Core units SIRRRTF002 Monitor retailOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce