Learner Guide-BSBOPS404 Implement customer service strategies pre-order Core units MSMENV472 Implement and

Core units MSMENV472 Implement and monitor environmentally sustainable work practices MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area Elective units MSFFDT4003 Assess and record the lifecycle of a product MSL933007 Apply critical control point requirements MSL934005 Contribute to the ongoing development of HACCP plans BSBPMG416 Apply project procurement procedures BSBPMG417 Apply project life cycle management processes BSBPMG418 Apply project stakeholder engagement techniques BSBRSK401 Identify risk and apply risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

Core units MSFFM3011 Measure and draw site layout for manufactured furniture products MSFID4014 Produce digital models and documentation for interior design projects MSFID4022 Prepare quotation and contract documentation for design projects MSFKB3010 Detail cabinet construction requirements MSFKB3011 Plan kitchen and bathroom projects MSFKB4009 Determine spatial planning considerations for kitchen designs MSFKB4010 Determine spatial planning considerations for bathroom design MSFKB4011 Design ancillary residential cabinetry MSFKB4013 Document residential building services MSFKB4015 Research and recommend materials

Learner Guide-BSBOPS404 Implement customer service strategies pre-order Core units MSMENV472 Implement andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce